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MAINTENANCE & SERVICING

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The electronic security and fire management systems are checked by a highly qualified technicians who review the systems programming, tests circuits for changes in resistance, check and changes batteries and adjusts components when necessary. While giving the system its check-up, a thorough assessment is carried out on all systems installed for needed rectification of any problem to get the system back to its normal state to ensure quality operations.

Servicing, Maintenance, repair and operations (SMRO) involves trouble shooting and fixing any sort of defect device should it become out of order or broken. It also includes performing routine actions which keep the device in working order or prevent trouble from arising (preventive maintenance). Preventive maintenance is a maintenance performed in an attempt to avoid failures, unnecessary production loss and safety violations not forgetting warrantee conditions on your installations.

Investing in electronic security and fire management technology, like many things, has become a more complex business decision. Longer life-expectancy means users are more likely to need longer-term warranties and system maintenance programs. Operational expectations framed in information technology terms such as mission critical, continuous availability, and high availability have prompted users to focus on system uptime more than ever.

As electronic security programs and fire management systems take a more significant position in business operations, security managers are saddled with the key responsibility to keep systems running at peak efficiency, with little or no downtime. Therefore, system maintenance is a pivotal consideration in the procurement decision process. Security systems are normally warrantied and guaranteed against functional, operational, and workmanship failures.

Having sufficient knowledge regarding the layout, interconnection and programming of a system is imperative. As-built drawings, detailed wiring diagrams, identifiable cable routing, detailed programming charts and complete operating and maintenance manuals will give a user that knowledge. Users should not let the only source of information be the contractor, or worse yet, the technician assigned to an account. We can train your appointed staff to take care of basic system failures that may occur.

The importance of Preventive Maintenance and Servicing;

  • Extends the useful lifecycle of assets decreasing the need for capital replacements.
    • Enhances the efficiency of equipment keeping them running more efficiently and lowering
    power expenses.
    • Enhances the performance of assets by increasing uptime.
    • Enhances customer (internal or external) service because maintenance teams have less unplanned maintenance and can respond quicker to new problems.
    • Contributes positively to the reputation of companies.
    • Value for money.

Lack of a well-structured maintenance plan of a number of institutions have resulted in loss of property and close down of businesses due to fire outbreaks and burglary incidents from malfunctions of electronic security and fire systems that were installed to avert such situations.

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